Frequently Asked Questions

Have a question that isn't answered below?
Reach out to us at 866-866-0126.

expiration dates

How long will product stay fresh once opened?

We recommend using products by the “best by” date printed on the container.

For optimum freshness, So Delicious products should be enjoyed within 7-10 days after opening.

product certifications

Is So Delicious vegan?

Yes, all of our products are dairy-free and certified vegan, which means they never contain any animal products or byproducts.

Is So Delicious dairy-free?

Yes, all of our products are dairy-free and certified vegan, which means they never contain any animal products or byproducts.

Is So Delicious gluten-free?

All of our plant-based beverages and cultured products are certified gluten-free, and all of our frozen desserts are certified gluten-free except our coconut sandwiches, which have wheat flour in the wafers. We test for the presence of gluten in all of our gluten-free products. To learn more, visit

Is So Delicious Non-GMO?

Yes, all of our products are Non-GMO Project Verified.

What does the UTZ logo mean?

The UTZ logo means we support sustainable farming by sourcing UTZ certified cocoa.

UTZ certified ingredients are grown by farmers who have been trained to implement better farming practices, with respect for people and the planet. Farmers are regularly audited to ensure they comply with the sustainability standards of the UTZ program.

To learn more, visit To learn more about which So Delicious products use UTZ certified cocoa, visit

What product certifications does So Delicious have?

We want to ensure you we're bringing you the best, so we've certified many of our products with third party certifications. These certifications vary by product. Visit our product pages to learn about each product's certifications.

allergy information

What allergens do you test for?

We test our ingredients for all allergens that exist in our plant, which include soy, almond, cashew, coconut, peanuts, dairy, wheat and gluten. To learn more about our allergen testing process visit

ingredient facts

What are “natural flavours” made of?

Our natural flavours can contain flavouring constituents derived from the following ingredients: spice, fruit or fruit juice, vegetable or vegetable juice, edible yeast, herb, bark, bud, root, leaf or similar plant material. We also confirm with our suppliers that our natural flavours do not contain ingredients derived from allergens: milk, eggs, fish, shellfish, tree nuts, peanuts, wheat and soy.

For specific allergen concerns, contact us at 1-800-441-3321

where to buy

Where can I find my favourite So Delicious product?

Find us in the natural aisle of your local grocery store. And if you still can't find us, ask your grocer to stock So Delicious!


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Can I recycle or compost empty So Delicious packaging?

All of our packages are recyclable. Please verify with your municipality which containers are accepted in your local recycling program. Our beverage seals are not recyclable. However, we are working to create the best solution for our environment. Our goal is to improve the sustainability and recyclability of our packaging by 2025. To learn more, visit

To learn more on recycling in your area, visit

b corp

Is So Delicious a B Corp?

In 2018, as part of our long-term commitment to create and share sustainable value for everyone, and as part of Danone North America, we joined the B Corp™ movement, a global movement of people supporting business as a force for good. Follow our journey at .

shelf-stable questions

What are shelf-stable products?

Shelf-stable products come in a package that’s specially made to lock in flavour and nutrition without refrigeration. The package is air tight and is layered to keep light out. That means it has a much longer shelf life than refrigerated products. And, you can store it in the pantry until you’re ready to use it. Contrary to popular belief, shelf-stable products are not more processed than refrigerated products, and don’t contain any preservatives or chemicals.

How long do shelf-stable products last?

Once shelf-stable products have been opened, they have the same shelf life as their refrigerated counterparts. For the best, most delicious experience, we recommend that you enjoy our beverages within 7 to 10 days after opening. If unopened, shelf-stable products should be stored properly and enjoyed before the “Use By” date.

Do I need to refrigerate my shelf-stable products?

Shelf-stable products need to be refrigerated once opened. We recommend that you enjoy our beverages within 7 to 10 days after opening.


Can you freeze So Delicious beverages?

We don’t recommend that you freeze our beverages, as doing so can cause the ingredients to separate, adversely affecting the smooth, creamy texture you love. However, some of our fans are fond of pouring the beverage into ice cube trays and freezing it in order to add to smoothies later.